STEPS TO TAKE IF YOUR RUNS AREN'T TRACKING
1.
Connect one of our supported trackers or a run tracker that links
2.
Read our helpful support document
3.
If you're still having problems you can manually submit your run using the form below
1.
SUPPORTED RUN TRACKERS
DON'T SEE YOUR TRACKER?
If you don’t see the run tracker in our available trackers then don’t worry. Run trackers like Strava, Apple Health and Google Fit can link to other run trackers, pulling the run data from one app to the other. See the following trackers below and what we suggest connecting them with.
Connect your tracker to one of our supported trackers, which can then be linked to our app.
2.
Please read through our document with helpful tips on how to get runs tracked.
3.
If you are not able to sync your run to the Vitality Running World Cup and you have waited at least 24 hours for your run to appear please complete this form.
